eCommerce Systems
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| Research
Goal |
 |
| To integrate
advanced knowledge management toolkits
with enterprise applications through
industrial-strength middleware. Current
research centers on development in B2B
and wireless web environments. |
|
| Funding |
|
Funding
for this research was received from
the following sources:
| HP Gift No#
83057.1 |
7/1/2000 -
6/30/2001 |
| HP E-Speak
Operations |
$ 75,552 |
| "E-Commerce
Agent Research and Curriculum
Development through HP E-Speak:
A Framework for Creating Wireless
B2B Solutions." |
|
| |
| SAP Research/Application
Award |
1/1/2000 -
3/30/2000 |
| SAP America
University Alliance Program (
UAP) |
$75,000 |
| "Knowledge
Management for SAP R/3: An Experiment
on Call Center Record Management" |
|
| |
| HP Gift No#
43314 |
3/30/2000 |
| HP University
Grants |
$305,578 |
| "
Hewlett- Packard Enterprise Computing
Lab for Enterprise Information
Systems Education and Research" |
|
|
|
| Acknowledgements |
|
Garry Gray, Jay Hirsh, and Ben Brauer
of HP and the Hewlett- Packard Company
for their donations and continued
support that serve as a backbone
of our computing infrastructure
for eCommerce research.
Dr. Daniel Pantaleo
and SAP America for their donation
of the SAP R/3 licenses and their
support for assisting us to establish
our ERP education and research testbed.
|
|
| Approach
& Methodology |
|
Testbed:
- SAP R/3 v4.0B
Training Database ( 30GB) and SAP
Business Connect v3.10.
- Oracle Applications
with Oracle8i Server Technology.
- 3,000 + call
center records, courtesy of HP's
Escalation Center.
Techniques:
- Agent-based system
developement using HP E-Speak suites.
- SAP integration
using SAP Java BAPI ( Business BAPI).
Platform: IBM VisualAge for Java,
Enterprise Edition.
- Kohonen Self-Organization
Map ( SOM) Algorithms-single and
multi-layer self-organizing maps
for information categorization and
visualization.
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| Team
Members |
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