PPT Slide

The Field

Knowledge Management Functionality:

(Source: GartnerGroup, 1998)

Concept

“Yellow Pages”

Value “Recommendation”

Retrieved

Knowledge

Semantic

Collaboration

• Clustering — categorization “table of contents”

• Semantic Networks “index”

• Dictionaries

• Thesauri

• Linguistic analysis

• Data extraction

• Collaborative filters

• Communities

• Trusted advisor

• Expert identification

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